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To our friends and neighbors of the Waterville area,
The Waterville Area Volunteer Ambulance Corp's main concern is to always give our patients the best care possible 24 hrs a day 7 day's a week. To achieve this, we always need to have a quality team readily available to respond the ambulance with a quick response. Professionalism, quality care, and a safe transport to the appropriate medical facility are traits that we believe every ambulance service should carry.
Recruiting and retention of volunteers is a challenge for most all volunteer ambulance and fire agencies throughout New York State. Although it can be very rewarding, it also takes a lot of time and devotion that most cannot afford. This has lead to a decline in volunteer agencies.
Waterville has maintained good coverage for a high percentage of evening EMS calls, but day time coverage has always been the bigger challenge because most of the volunteers work daytime hours. In 1994, we set up a system with another agency to help with daytime coverage and to ensure an ambulance was always available. The other agency would automatically be notified and respond after the WAVAC's second tones went unanswered. That has worked, however it lead to a slower response time and we feel we can better serve our community.
The board of directors has been closely reviewing options and monitoring what other agencies in the state have been doing to provide better care. It truly is a state wide problem, and not one that we deal with alone. The board of directors wants to insure that the ambulance will get to you when you need it. In the most recent board meeting, the board has come to an agreement as to how to provide better daytime coverage
Starting in March, we will have a paid medical provider from 7am - 5pm Monday thru Friday to respond to call's. This way there will always be an ambulance in route to you immediately! We are now in the process of finalizing the details. This will guarantee that an EMT will always be available; however we are still relying on volunteer drivers. Please understand we are still operating as a volunteer organization! To successfully do this we need volunteers.
We can always use more help. We are in need of more day and night time drivers, medical personnel and community board members. You can acquire an application from a current member or from the recruitment page You can also send an e-Mail to recruitment@wavac.org for further questions.
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